First caller wins. We make you the first caller.

Contractors who paid for shared enquiries learned one thing: you have to be the first caller. One counted 39 paid enquiries and 3 real people, each already contacted by seven firms. The requests that reach your own site and your own WhatsApp are yours alone, and most sit in an inbox for hours. This package automates one process end to end: the request is created from the form or the message, lands in your CRM with its source, gets a WhatsApp acknowledgement within a minute, a call is placed or assigned, and the callback is booked with a retry if nobody answers. Every step is an event you can read. Fixed scope, one process, two to four weeks.

Who this is for

• A contractor whose enquiries wait in an inbox until someone remembers to call
• A distributor with RFQs arriving on a form, an email and three WhatsApp numbers, and no single list
• A firm that bought shared enquiries, stopped, and wants its own requests answered faster than the marketplace ever did
• An operations manager who wants to see, on one console, which request was called and which was not

What is in the package

• A written map of the process. How a request travels today, from the first message to the quotation, with the steps where it stalls.
• Request to CRM with its source. A form, email or WhatsApp request created in your CRM with the page, product, channel and language it came from.
• Acknowledgement, call and callback. A WhatsApp reply within a minute, the call placed or assigned to the engineer on duty, the callback booked with a retry count.
• Every step logged and retried. Each step an event with its time; failures retried and shown, never silently dropped.
• A console your team can watch. Which requests were called, which are waiting, which were quoted, on one screen.
• Maintenance by the same team. Under the maintenance plan; multi-system work, for example CRM plus accounting plus a portal, is scoped at $8,000 to 20,000.